Politique d’expédition

Last updated: July 29, 2026

This policy explains how Klystro processes and delivers orders. Delivery dates are estimates, not guarantees.

Order processing

Orders are normally prepared within 1 to 3 business days, Monday through Friday, excluding public holidays. Orders placed after the daily processing cutoff begin processing the next business day. High-volume periods or address verification may add time.

Estimated delivery

Estimated transit after dispatch is generally 5 to 12 business days for United States addresses and 7 to 20 business days for supported international destinations. The exact service and price available to an order are shown at checkout.

Tracking

When tracking is available, a shipping-confirmation email is sent after dispatch. Tracking events may take 24 to 48 hours to appear.

Address accuracy

Please check the delivery address before placing an order. Contact contact@klystro.com immediately if a correction is needed. We cannot guarantee changes after processing starts and may charge the carrier cost for reshipping an order returned because of an incorrect address.

Delays, loss, and damage

Weather, customs, carrier disruptions, and other events outside our control can delay delivery. Contact us if tracking has not updated for an unusual period. For damaged deliveries, retain the product and packaging and send photographs so we can investigate a replacement or refund.

International duties

International customers are responsible for import duties, taxes, and customs fees unless checkout states otherwise. Customs processing can extend delivery times.

Contact

klystro LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
contact@klystro.com